If you wish to return or exchange a product:

• Notify us of your intention to return or exchange within 3 days of receipt of goods by sending an email.

• Please include the following details in your message:

Name

Address

Contact No

Email Address

Invoice No

Date of Purchase

Product ID

Product Name

Reason for Return

• Upon receipt of notification, we will contact you for instructions and details.

• Please be aware that our products are limited in quantity and availability. If for this reason we cannot replace the item you originally ordered, we are more than happy to assist and help you out.

Things to keep in mind:

• Please notify us of your intent to return. Returns will only be accepted if tinda.com.au has been notified of your intent to return or exchange.

• Note that delivery charges are NOT refundable

• We do not absorb shipping costs if you are exchanging or returning an item unless it was damaged, defective, or the incorrect item.

• We will not be responsible for any loss or damage of goods in transit.

• Items to be returned or exchange must be in original packaging and in resaleable condition. Please pack and seal items you are returning securely.

• Once we received and accepted any returned goods, a cheque refund will be issued or exchange items will be sent. For exchange items, we will notify you of any applicable price adjustments.

• Please note that due to health regulations, earrings can not be return or exchange unless faulty. So please choose carefully.